Your Own In-Flight Travel Guru Air New Zealand has revolutionized its long-haul customers' travel experience with the introduction of an in-flight International Airline Concierge service - a first in the aviation industry. The new service allows you to meet an ambassador for the country at 40,000 feet - your own in-flight travel guru who can tip you off about the great secrets of New Zealand that you have yet to discover.
Services Concierge services include escorting passengers to and from the
aircraft, recommending "must-do" Kiwi activities, assistance with
onward bookings, supporting customers affected by a weather disruption,
advising passengers on managing their Airpoints, or talking through the
finer points of customers' in-flight wine selections.
